Returns & Exchanges

We want you to feel confident and comfortable in your KT by Knix gear, which is why we offer a 30-day window for returns and exchanges on eligible items. Please ensure all products are unwashed and in their original packaging to qualify for a full refund.

1

Start Your Request

Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.

2

Choose Your Method

Select whether you would like to exchange for a different size, receive store credit, or get a refund to your original payment method.

3

Pack and Ship

Print your prepaid shipping label, securely package your items, and drop the package off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse receives and inspects your returned items, we will process your refund or ship out your exchange within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing